The Responsibilities of Trading Standards

Trading standards have a variety of duties which they undertake.

  • Business advice: Trading standards offer a range of business advice and enforcement policies for all traders and businesses. These range from issues regarding licensing to consumer protection laws.
  • Consumer advice: Whenever a consumer buys a good or a service, trading standards is available to inform you of your consumer rights. These protect you from being treated unfairly. Trading standards give advice on issues such as how to deal with loan sharks, unlicensed moneylenders who charge very high interest rates and sometimes use threats and violence to frighten people who can’t pay back their loan, and ‘doorstep crime’, which can range from so called distraction burglary to rogue traders who call at your home using unscrupulous tactics (e.g. Inertia or Pressure Selling techniques) to sell their goods, to information for the local community on neighbourhood watch schemes, leisure and tourism.
  • Animal welfare advice: Trading standards have a high influence amongst the livestock and animal industry from: farmers, hauliers and transporters of horses, to farm livestock, poultry, game birds and farmed fish. Trading standards assist in the regulation of issues such as the prevention of livestock disease and animal health licensing.
  • Food advice: Trading standards also assist in food safety and food hygiene advice, whether dealing with complaints about food standards to temperature monitoring and carrying out allergen assessments.
  • Educational advice: Trading standards offer advice to schools providing workshops and seminars held across the UK to enhance and encourage the awareness of trade standardisation.